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To access the Member's Area for the 1st time, you will need to contact your appropriate MOD authorising personnel outlined below. ELCAS cannot setup Member Area accounts or change your personal details.
POINTS OF CONTACT
2024 Christmas Desk Closures RAF – 12:00 Dec 20th reopening Jan 6th RN – Dec 20th reopening Jan 6th Army – 18th Dec reopening Jan 3rd ELCAS – 16:00 Dec 24th reopening Jan 2nd| SERVICE | IN SERVICE | OUT OF SERVICE |
|---|---|---|
| ARMY | Local Individual Education and Resettlement Officers (IEROs). A link to the IERO contact list can be found here. |
Single Service Representative (SSR) Email: Army-ELC-Veterans@mod.gov.uk Due to increased email traffic, queries sent to the SSR are taking up to 3 working weeks to process. Your patience is required during this difficult period. |
| RAF | Authorised Education Staff. A link to the contact list can be found here. |
Single Service Representative (SSR) Email: Michael.Quainton100@mod.gov.uk Skype: 03001649643 |
| RN | Authorised Education Staff. A link to the contact list can be found here. |
Single Service Representative (SSR) Portsmouth: NAVYPEOPLE-TMGLDOPORLearnDev@mod.gov.uk West of England: NAVYTRGHQ-LDOWERCMULTIUSER@mod.gov.uk North of England, Scotland and Northern Ireland: NAVYPEOPLE-TMGLDORN-ELCVetsN@mod.gov.uk ELC Policy and Provider Invoicing Enquiries: NAVYTRGHQ-LDORESETELC@mod.gov.uk |
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