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To access the Member's Area for the 1st time, you will need to contact your appropriate MOD authorising personnel outlined below. ELCAS cannot setup Member Area accounts or change your personal details.

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POINTS OF CONTACT

SERVICE IN SERVICE OUT OF SERVICE
ARMY Local Individual Education and Resettlement Officers (IEROs). A link to the IERO contact list can be found here. Single Service Representative (SSR)

The Army helpline is currently closed until further notice. Please email all queries to

Email: Army-ELC-Veterans@mod.gov.uk

Due to increased email traffic following COVID-19, queries sent to the SSR are taking up to 3 working weeks to process. Your patience is required during this difficult period.
RAF Authorised Education Staff. A link to the contact list can be found here. Single Service Representative (SSR)
Email: Michael.Quainton100@mod.gov.uk
Skype: 03001649643
RN Authorised Education Staff. A link to the contact list can be found here. Single Service Representative (SSR)
Portsmouth: NAVYPEOPLE-TMGLDOPORLearnDev@mod.gov.uk
West of England: NAVYTRGHQ-LDOWERCMULTIUSER@mod.gov.uk
North of England, Scotland and Northern Ireland: garth.atkinson917@mod.gov.uk
South: NAVYTRGCTCRM-LDOMAILBOX@mod.gov.uk

ELC Policy Enquiries: NAVYTRGHQ-LDORESETELC@mod.gov.uk
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